Customer-requested cancellation
Because Paperfy is a digital content and SaaS service, refunds and returns are generally not available. Subscriptions can be cancelled at any time, and you can continue using the service until the end of the current billing period.
Service defects or serious issues
If there is a serious defect or service issue, contact masakytkonitiwa@gmail.com. We will review the case and respond appropriately, including refund handling where applicable.
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